Support Ticket Management
View and manage all support tickets raised by users. Respond and update ticket status.
68
Total Tickets
24
Open
15
Pending
29
Resolved
All Support Tickets (68)
| Ticket ID | Subject | User | Category | Priority | Status | Created | Actions |
|---|---|---|---|---|---|---|---|
| #TKT001 | Unable to withdraw funds |
John Doe
|
Transaction Problem | High | Open | Today, 9:30 AM | |
| #TKT002 | KYC verification rejected without reason |
Sarah Smith
|
Account Issue | High | Pending | Yesterday, 2:15 PM | |
| #TKT003 | Password reset not working |
Mike Johnson
|
Technical Issue | Medium | Open | 2 days ago | |
| #TKT004 | 2FA authentication codes not received |
Emma Wilson
|
Account Issue | High | Pending | 2 days ago | |
| #TKT005 | Request new feature: Recurring transfers |
David Brown
|
Feature Request | Low | Resolved | 3 days ago | |
| #TKT006 | Charges appearing on my account I didn't make |
Lisa Anderson
|
Billing | High | Open | 1 day ago |
Showing 1-6 of 68 tickets